CANCELLATION POLICY for Reiki treatments and Intuitive coaching sessions in the United Kingdom
If the cancellation happens at least 48 hours from the date of the session, a full refund will be given. If notice of cancellation is given between 48 and 24 hours before the time of the session, 50% of the full amount will be refunded. Finally if the notice is received less than 24 hours, the full amount of the session will be charged. The refund will be made within 14 days of the date of the client’s notice. The client needs to provide his/her bank details at the time of the notice.
TERMS OF BUSINESS
Steph Burton will fully explain the treatment and the procedures involved. All information disclosed during consultations/treatments shall remain confidential. If Steph Burton felt obligated to break confidentiality for legal or safety reasons (for example if you are about to cause harm to yourself, others or children) she would inform you and explain why.
The client will need to complete a medical form before the first reiki treatment and will be required to list all known medical conditions and physical limitations. The client will inform Steph Burton of any changes in his/her physical health, medications, treatment, recent injuries, skin conditions or areas of concern before each treatment. The client acknowledges that reiki is not meant as a substitute for medical advice and treatment.
If the Client is receiving treatment for a medical condition from a GP or hospital, he/she should inform all parties concerned that he/she is receiving reiki treatments. Should the client suffer from any condition that requires a doctor’s permission prior to the treatment but the client chooses not to obtain that permission, the client will not hold Steph Burton liable for any consequences related to that condition that may result from the treatment.
Complementary therapies do not take the place of conventional medical treatment. If you are concerned about a serious or urgent condition, please see your GP.
Reiki Treatment involves physical touch without the need to remove clothing (apart from shoes). Respect for personal body privacy will be maintained at all times.
Steph Burton reserves the right to refuse treatment if he/she feels physically unsafe, disrespected or abused or for any other reason that might affect the quality of her treatment/guidance.
The client consents for her/his personal details to be used in line with the administration of her therapy and appointment. This information will be stored securely and is only accessible by her in line with her work. This complies with the provisions of the Data Protection Act 1998.
Disclaimer for Oracle Card Readings and Soul Clearings:
In accordance with the law in several countries Steph Burton must point out that all oracle card readings and Soul clearings given here are for entertainment purposes only, and no guarantee can be given as to the accuracy of the information chanelled. The Client is responsible for his/her own life choices and decisions. Steph Burton is not qualified to give legal, financial or medical advice. If you require such advice, you should seek a suitable licensed professional.
By using this service you confirm that you are over 18 and that you understand and agree with these terms.
TERMS OF BUSINESS for Soul clearings
Your soul clearing will be treated with care and respect at all times. All information disclosed during email exchange, phone calls or included in soul clearing reports shall remain confidential.
Steph Burton has a legal obligation to report to the appropriate authorities any suspicion of terrorism or the abuse of harm of a child. A threat of suicide constitutes an exceptional circumstance where confidentiality has to be reviewed.
Soul Clearings do not take the place of conventional medical treatment. If you are concerned about a serious or urgent condition, please see your GP.
Steph Burton will have fully explained the process of a soul clearing and the potential effects following the clearing.
All soul clearing will require to be paid fully in advance via Paypal or BACS.
Steph Burton reserves the right to refuse or postpone the soul clearing if she feels physically or energetically uncomfortable.
The Client understands that should she/he suffer from any condition that requires a doctor’s permission prior to the soul clearing such as background in mental illness but is prepared to forego that permission she/he will not hold Steph Burton liable for any consequences related to that condition that may result from the clearing. The Client will have fully disclosed to Steph Burton all such relevant conditions.
CANCELLATION POLICY for Soul Clearings and Oracle card readings
All Soul Clearings and Oracle card readings will require to be paid in advance. Once payment is received, the readind or clearing is confirmed and a report will be sent straight after by email. The date of the clearing and reading is only provisional as it might change due to the content/energies of a previous clearing or reading. However the reading or clearing will not been postponed more than 48 hours from the indicated date and the client will be informed of the change as soon as it is known.
CANCELLATION POLICY for Reiki courses in the United Kingdom:
15 days from the date of the course is required for a full refund. If notice of cancellation has been given between day 14 and day 7, 50% of the full amount will be refunded. Finally if the notice is received less than 7 days, the full amount of the course will be charged. The refund will be made within 14 days from the date of the student’s notice. Please provide your bank details at the time of the notice.